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Frequently Asked Questions...

1. How do I upload artwork?

Please send us your artwork as an email attachment... in the email describe any details or information you want us to know… our customers have told us that this is the fastest and easiest way to upload artwork. 2. Please send your artwork by clicking here which starts the email process to send us your artwork or if that doesn't work then send to... sales@brandcomet.com or fax a hard copy to 1.407.622.6611... 3. Format needed for artwork attachment... assuming you have an electronic version of your artwork, ( we would prefer an electronic version if possible using Adobe Illustrator version CS - in either EPS or PDF format )... 4. Please include any wording you would like to add, and give us an idea of how you would like this layed out... 5. If you know the PMS Colors you would like to use or are using in your artwork please describe in your email... 6. Or, send whatever you have, and our graphic designers will convert anything provided ( even including a faxed sketch )... 7. If you need any help in sending your artwork please call our Customer Service Department at 1.866.666.1993 for additional assistance.

2. Do most of the products on BrandComet.com come with an imprint included in the price of the product?

Yes.

3. What does 4-color process mean?

If you have a photograph or you have a logo with a numerous colors, you might want to consider a full color imprint – (which means we use a 4-color process to achieve a full color imprint) for decorating your product. Full color is used to gain the highest recognition for imprinting. The four color process uses combinations of varying sizes of blue (cyan), red (magenta), yellow (yellow), and black (black) dots that create an image. Another way to achieve a full color imprint is by using a digital imprint. Many of our products come standard with a full color digital imprint. If you want to embroider a product usually we provide 7 different thread colors for embroidery which helps create a full color imprint. When we screen print a logo usually on to some form of clothing or bag - for every color that you want in the imprint we will need to create a screen for that color. This cost is usually in the set-up costs for imprinting a product.

4. What is the minimum resolution for my artwork?

Generally, at least 600 x 600 pixels - dpi (dpi – dots per square inch) is recommended for larger logos, pictures and copy for the best results. However we can also use 300 x 300 pixels – dpi for smaller imprints. In some cases we can use 72 x 72 pixel – dpi, but the imprint resolution will not be as crisp. If you have more questions about subject please call 1-866-666-1993.

5. How long will I be able to store artwork with BrandComet.com?

Saved artwork can be saved for up to two years.

 

 

 
 
 
 
 
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